Customer Service

The benefits to trainees understanding of Customer Service early in their Apprenticeship will increase their effectiveness in dealing with guests, visitors and clients in the salon. They will develop fantastic customer care skills in person and on the telephone.

Customer Service covers the all important communication and creating a positive impression of your organisation.

We see Customer Services as a fundamental skill in the development of good stylists, receptionists or any person in retail dealing with customers face to face.

The secret of any successful salon or retail enterprise is based on commitment to service and client care. We need to go beyond the customer expectations.